Shipping and Returns

Order Processing and Shipping

Fulfillment Processing:

Times are currently 1-3 business days to process orders. Please allow a total of up to 7 business days for delivery. Shipping delays may occur during Holiday weekend sales.

Shipping:

Shipping is a flat rate of $6. We use both USPS and UPS shipping. Transit time can vary between orders.

Orders typically ship from within 1-4 business days via USPS or UPS. If, after ordering, we discover an item is illegal in your state we reserve the right to cancel and refund the order.

Return Policy

All Purchases are Final and Non-refundable. There are no exceptions to the rule. If you have any questions, email info@ilnd8.com before making your purchase.

For all refund issues pertaining to orders made via ilnd8.com we encourage you to contact us at info@ilnd8.com.

We do not handle refunds for purchases made at independent retail locations. If you purchased an ILND 8 product at a retail location, or through a website other than ilnd8.com, you would need to deal directly with the store or website where you made the purchase.

If you purchased from ilnd8.com and something is wrong with your purchase you may be entitled to a refund, return, or exchange as long as we are notified within 7 days of delivery.

While we stand behind the quality of our products, the effectiveness of a product is not a valid reason for a refund, as cannabinoids affect everyone differently.

If a product arrives damaged, or unusable, or your shipment is missing any products you must notify us the day of product arrival via email at info@ilnd8.com.

The email must contain:

  • Your order number in the subject line (i.e. “DAMAGED PRODUCT – ORDER#(Insert your order number)”
  • A description of what happened
  • Photo of the product in question
  • Photo of the box

Once we have received this information, a determination will be made. This review process
can take up to 3 business days (sometimes longer depending on the issue) to complete.
Make sure all the requested information, if applicable, is included in the email, as not
providing all the information may result in an automatic denial of your request.

In the event of a valid exchange for broken or damaged products, your account will be
credited $6 for return shipping costs.

We retain the right to deny any refund for any reason. We also retain the right to deny
service or sales to any person(s), business, or entity for any reason.

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